FAQ
Frequently Asked Questions
What does DocMockupStudio sell?
Digital mockups for graphic design, presentation and clearly fictional specimen projects. Each product page describes its included files.
Will I receive a physical item?
No. Listings are digital downloads unless a product page explicitly says otherwise.
Are these real or valid documents?
No. These are creative mockups, not official documents. They must not be presented or used as genuine identification, travel, financial or address records.
What software do I need?
Check the format and compatibility notes on the individual product page before purchasing. Editable PSD files generally require software that supports PSD layers; a preview image is not the same as an editable source file.
When do I get my download?
Eligible digital products are delivered electronically after purchase. Follow the download instructions in your order confirmation.
Can I use my own photographs or personal information?
Use fictional placeholders for public portfolio work. Never upload someone else's personal data without their permission. Keep specimen markings visible in shared images.
How can I ask a question?
Use the contact page and include the product name and the file format you need help with.